Devices and Accessories purchased from Innovectives.com may be returned for a refund within 30 days of receipt of shipment. To initiate a return of an item, please fill out our contact form with relevant purchase information below.
Note: Returns of items purchased from Innvectives.com that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund.
The manufacturers support all computers and devices sold by Innovectives.com. In the unlikely event a computer or device appears to be defective, please contact the customer support network for the manufacturer to have it serviced under warranty.
However, if you have trouble with the product after the return timeline has passed, please contact us. We’ll be happy to help you in any way we can, such as replacing the item under the warranty arrangements.
Most refunds are issued based on the payment method used at the time of purchase.
|Payment Method||Refund||Refund Time (After Return is Received)|
|Bank Cards||Instant Refund to Credit or Debit Card||Instant*|
|Mobile Wallet||Instant Refund to Mobile Wallet||Instant|
|Bank Account||Bank Account||Up to 10 business days|
|Promotional Certificate||No Refund Issued||N/A|
*Note: The refund request will be process instantly; however, it may take 2-3 business days for it to display on your credit card statement.